Sleep Country at 145 Roland Michener Drive, Kanata, in Ottawa

About Sleep Country

The Sleep Country is a Canadian national Home goods company located in Ottawa, Ontario. To figure out why customers choose Sleep Country and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Sleep Country by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Sleep Country

• Address: 145 Roland Michener Drive, Kanata, Ottawa, Ontario K2T 1G7
• Website: sleepcountry.ca
• Phone: +1 613-271-7045
• Types: Home goods  

Reviews

• 1

  Shavkatmirzo Khodjaev

  Posted Jun, 29 2019
  I have purchased 3 sets of mattresses (2 queen size and 1 king size) plus pillows from Sleep Country.
  Recently, I went to store and explained to the sales person that spring-box of my king size mattress is broken and i can't sleep on it because of uneven surface. Sales person of the store gave me a a number of a customer service desk and asked me to call that number.
  I have dialed the number on my way out from the store and no-one answered and I left a message; it was one or two days before Christmas of 2017 .
  Since that day no-one called me back and I called again on January 12, 2018. if I wouldn't call the Customer Care again I believe no-one would call me back before next Christmas.
  Finally I spoke with one of the Customer Care Representatives and I have explained the situation with the spring-box and she told me that specialist will call me and will check the spring-box. I asked her when the specialist will call me back, because I currently sleep on the floor. She told me that the specialist usually calls customers within 4-6 weeks.
  I was really shocked because I have to sleep on the floor for the next 4-6 weeks. I have paid good money for the comfort that Sleep Country advertises, but I can't get that comfort because it will take the specialist 4-6 weeks to come and see the spring -box. And who knows how long it will take to replace that broken spring-box It is an urgent matter for each person because absence of normal sleeping conditions, affect other spheres of every day life and my ability to perform well at work. I would say that the Customer Care service is extremely poor.

Photos of Sleep Country

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